Shipping Policy
At Ubay, we value your time and respect your expectations. Our shipping system is designed to ensure that your order reaches you with speed and integrity.
1. Processing and Confirmation
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Handling: Orders are prepared within 24 hours of placement.
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Phone Confirmation: To ensure accuracy, our team will call you to confirm the order and sizing before dispatch.
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Note: If we are unable to reach you for confirmation, the order will be automatically cancelled to maintain the efficiency and seriousness of our service.
2. Delivery Timelines
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Major Cities: Delivery within 1 business day from the date of confirmation.
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Other Cities & Towns: Delivery takes between 2 to 3 business days.
3. "Inspect Before You Pay"
As a reminder of our trust-based policy, you have the right to open the package and inspect the quality and fit in the presence of the delivery agent before making your payment.