At Ubay, we value your time and respect your expectations. Our shipping system is designed to ensure that your order reaches you with speed and integrity.
1. Processing and Confirmation
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Handling: Orders are prepared within 24 hours of placement.
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Phone Confirmation: To ensure accuracy, our team will call you to confirm the order and sizing before dispatch.
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Note: If we are unable to reach you for confirmation, the order will be automatically cancelled to maintain the efficiency and seriousness of our service.
2. Delivery Timelines
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Major Cities: Delivery within 1 business day from the date of confirmation.
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Other Cities & Towns: Delivery takes between 2 to 3 business days.
3. "Inspect Before You Pay"
As a reminder of our trust-based policy, you have the right to open the package and inspect the quality and fit in the presence of the delivery agent before making your payment.
